-
Gavin Walton
- July 22, 2024
If you are reading this, surely it means that you are preparing yourself to undertake the “study.com Business 113: Business Communication” course. Regardless of whether you are a business communication beginner or a refresher, this class is a ticket to a vast universe of skilled business message-sending.
Here you will learn all about simple business letters, the most subtle business letters that can seal the deal, and the important presentations. You will be taught how to pen down your ideas and also how to express yourself both in writing and speaking to impress your audience all the time. At the end of it, you’ll have not only the Communication strategies toolkit but you’ll be ready for the final proctored exam. Let the education begin because this is going to be one wild and wonderful experience!
---
What to Expect from Business 113 Class 📖
Okay, so here’s what you would be getting in the “study. com Business 113: Business Communication” course. This is not just another class where you learn dozens of terms and forget about them, until the next class. Not at all, this course is geared towards activities that you’ll frequently encounter in your day-to-day working environment, from writing an email to presenting before an audience.
Let us begin with the communication concept in the workplace. It will help you understand why communication is important and how it helps in increasing collaboration and efficiency. It means that communication concepts such as nonverbal, group and intercultural communication, and conflict resolution will be included significantly. Thus, get ready to investigate these areas because it does not only state that they are relevant but vital as well.
Then, let’s examine communicational processes – which types can be distinguished. In the business world, it is essential to understand how to write messages for the organization’s and external audience with the help of the Internal Memo Writing Service. This section is important for the exam, so it is worthwhile to give special attention to the lessons on internal and external communication and ways to address positive and negative messages in the organization.
Last, you will discuss the details of writing and presentation to the business operations. This ranges from preparing standard documents such as resumes and cover letters and other documents such as business reports and proposals. You also get to know how to prepare, create, and close messages and how to use the right illustrations in communication. I assure you Mark, the ability to showcase data well is in a special league in the business world.
In a nutshell, this course can be described as an all-in-one guide to business communication. They are intended to make you a better communicator or, in other words, to develop your speaking skills that won’t be useless when the exam is over. So, brush up on your detailing, note-taking, and discussion skills as well as those of new strategies that were learned.
Week-by-Week Study Plan to Ace Business 113 Exam 📝
Ready to tackle the “study.com Business 113: Business Communication” course with a solid plan? Here’s a week-by-week guide to help you stay on track and ace that final proctored exam. Let’s break it down:
Week 1: Introduction and Basics
- Watch: Begin with the introductory lessons to get an overview of the course.
- Read Chapter 1: Communicating in the Workplace.
- Do: Complete the quizzes for each lesson in Chapter 1 to reinforce your learning.
- Extra Help: Check out this YouTube playlist on workplace communication.
Week 2: Dive into Diversity
- Watch Lessons in Chapter 2: Communication and Diversity.
- Read: Supplement your reading with articles on cross-cultural communication.
- Do: Quizzes and any assigned exercises to test your understanding.
- Extra Help: Quizlet flashcards on communication and diversity.
Week 3: Group Dynamics and Leadership
- Watch: Lessons in Chapter 3 and Chapter 5: Communicating in Groups and Leadership in Management.
- Read: Focus on key concepts like group decision making, team communication, and leadership theories.
- Do: Participate in discussions or forums to get different perspectives.
- Extra Help: TED Talks on leadership and teamwork.
Week 4: Supervisor Roles and Effective Messaging
- Watch: Lessons in Chapter 6 and Chapter 7: Roles and Responsibilities of the Supervisor and Communication as a Supervisor.
- Read: Pay close attention to McGregor’s Theory X and Theory Y, and the importance of assertive communication.
- Do: Complete related quizzes and any case studies.
- Extra Help: Articles on effective management communication.
Week 5: Writing Essentials
- Watch: Lessons in Chapter 10: Developing Your Message in the Workplace.
- Read: Focus on learning the three-step writing process and how to craft coherent messages.
- Do: Practice writing sample emails, memos, and reports.
- Extra Help: Grammar Girl’s quick and dirty tips for better writing.
Week 6: Visual Communication
- Watch: Lessons in Chapter 12: Using Visuals in Workplace Communication.
- Read: Learn about the ethical considerations when using visuals and how to effectively present data.
- Do: Create charts and graphs using sample data.
- Extra Help: Khan Academy’s data visualization lessons.
Week 7: Technology and Reports
- Watch Lessons in Chapter 13 and Chapter 14: Communicating with Technology and Business Reports and Proposals.
- Read: Understand the role of technology in communication and the structure of business reports.
- Do: Draft a mock business report and get feedback from peers.
- Extra Help: Tutorials on using Microsoft Office for business reports.
Week 8: Final Review and Practice
- Watch: Review all the lessons you found challenging.
- Read: Revisit key concepts and notes.
- Do: Take the practice test on Study.com and review the study guide.
- Extra Help: Study.com practice test resources.
Week 9: Exam Week
- Prepare: Ensure you have all your notes organized.
- Relax: Get a good night’s sleep before the exam.
- Exam: Take the proctored final exam confidently.
By following this plan, you’ll be well-prepared to not only pass but excel in the “study.com Business 113: Business Communication” course. Good luck, and remember, steady and consistent study wins the race!
---
Free External Resources to Study📂
You’ve got your study plan, but sometimes you need a bit more help to understand tricky concepts. Here are some fantastic free resources available online that can give you that extra edge:
YouTube Channels and Playlists:
- CrashCourse Business: This playlist covers various business topics, including communication, and breaks down complex ideas into fun, easy-to-understand lessons. Check it out here.
- Khan Academy: Known for its clear and comprehensive tutorials, Khan Academy has excellent content on communication and related business topics. Visit their channel here.
Quizlet Flashcards:
- Business Communication Flashcards: Use these to quiz yourself on key terms and concepts. It’s a great way to reinforce your memory. Check out a popular set here.
Articles and Blogs:
- Harvard Business Review (HBR): HBR offers insightful articles on effective communication strategies in the workplace. Many of their resources are free. Explore more here.
- Mind Tools: This website offers a wealth of articles and tools to improve your communication skills. Visit them here.
Podcasts:
- The Communication Guys Podcast: This podcast covers a range of communication topics and offers practical tips you can apply immediately. Listen to it here.
MOOCs and Online Courses:
- Coursera’s Business Communication for Success: While Coursera offers paid courses, many of them can be audited for free. This course covers much of what you’ll find in Business 113. Start learning here.
It is advised to use these resources together with your Study.com materials, and it is vital to refer to diverse sources to have a broad distinct of these forms of business communication. Using the videos, articles, and interactive tools along with each method of study can help to not get bored and to see the material from other angles. Happy studying!
---
Key Topics to Focus On 🔑
Mastering key concepts is crucial for passing the “study.com Business 113: Business Communication” exam. Let’s dive into four essential topics and break them down with real-world examples and easy comparisons to make them stick.
- Types of Communication
|
Type of Communication
|
Description
|
Example
|
|---|---|---|
|
Verbal Communication
|
Communication using spoken words.
|
A manager discussing project details in a meeting.
|
|
Nonverbal Communication
|
Communication without words, using body language, facial expressions, etc.
|
Nodding to show agreement during a discussion.
|
|
Written Communication
|
Communication through written symbols, like emails, reports, and memos.
|
Sending an email to update team members on project progress.
|
|
Visual Communication
|
Communication using visual aids like charts, graphs, and slides.
|
Presenting sales data through a PowerPoint presentation.
|
Real-World Example: Think about a company-wide meeting. The CEO uses verbal communication to outline new goals, nonverbal communication to emphasize important points, written communication for the follow-up email, and visual communication to show progress charts.
- Listening Skills
|
Listening Type
|
Description
|
Example
|
|---|---|---|
|
Selective Listening
|
Focusing on specific parts of the conversation relevant to you.
|
Picking out key points in a long briefing.
|
|
Active Listening
|
Fully concentrating, understanding, and responding to what is being said.
|
Engaging one-on-one with a colleague and providing thoughtful feedback.
|
|
Empathetic Listening
|
Understanding and sharing the feelings of the speaker.
|
Listening to a team member’s concerns about a project and offering support.
|
|
Critical Listening
|
Evaluating and analyzing the information being presented.
|
Listening to a sales pitch and assessing its feasibility.
|
Real-World Example: During a team meeting, using active listening helps ensure that all team members feel heard and understood, which can lead to better collaboration and productivity.
- Barriers to Effective Communication
|
Barrier
|
Description
|
Example
|
|---|---|---|
|
Physical Barriers
|
Environmental factors that impede communication.
|
A noisy office environment making it hard to hear during a call.
|
|
Psychological Barriers
|
Mental state affecting communication.
|
Stress causing misinterpretation of a colleague’s message.
|
|
Language Barriers
|
Differences in language or jargon.
|
Using technical jargon that others in the meeting do not understand.
|
|
Emotional Barriers
|
Emotions affecting how messages are received.
|
Anger leading to defensive responses to feedback.
|
Real-World Example: In an international company, addressing language barriers by using simple language and visual aids can improve understanding and reduce miscommunication.
- Business Report Writing
|
Aspect
|
Description
|
Example
|
|---|---|---|
|
Informational Reports
|
Provide data without analysis or recommendations.
|
Monthly sales reports detailing numbers but not interpreting them.
|
|
Analytical Reports
|
Include data analysis and offer recommendations.
|
A market analysis report suggesting strategies based on research.
|
Comparison Table:
|
Informational Report
|
Analytical Report
|
|---|---|
|
Focuses on presenting facts and data.
|
Includes analysis of data and suggestions.
|
|
Example: Monthly sales figures.
|
Example: Market analysis with growth strategies.
|
Real-World Example: A company might produce an informational report on quarterly earnings and an analytical report suggesting cost-cutting measures based on those earnings.
These key topics are fundamental for acing your exam and applying effective communication strategies in real-world business scenarios. Make sure to grasp these concepts thoroughly, as they form the backbone of effective business communication.
---
FAQ❓
Q: How is the proctored final exam to be delivered?
A: The final exam for Business 113 is a proctored exam which is a comprehensive test to check whether you have understood the contents of the course. This lecture consists of multiple-choice quizzes that combine the questions asked about all the chapters and lessons. For every percentage you get as your final exam grade, you will be given the corresponding number of points. When one is awarded ninety percent, the score is translated to ninety points towards the final grade.
Q: How should I prepare for the quizzes and assignments?
A: To prepare effectively:
- Quizzes: Review each lesson thoroughly and take the quizzes at the end of each chapter. You have three attempts for each quiz, and the highest score is recorded.
- Assignments: There are three assignments designed to assess your application and analysis skills. Follow the rubric provided and use feedback from your instructor to revise and improve your submissions.
Q: What are the key topics that are heavily tested in the final exam?
A: Key topics include:
- Types of communication (verbal, nonverbal, written, and visual)
- Effective listening skills
- Barriers to communication
- Writing business reports and proposals
- Persuasive communication strategies
Q: Does it have prerequisites?
A: Business 113 does not have any prerequisites that a student is required to fulfill before taking this class. Despite that, many students still find it useful to take Business 100: Intro to Business first before taking this course, though it only gives general background information on business.
Q: How can I effectively use the external resources provided?
A: External resources like YouTube channels, Quizlet flashcards, and articles from the Harvard Business Review are excellent supplementary materials. Use them to:
- Clarify and reinforce complex concepts
- Get different perspectives on the topics
- Practice and test your knowledge through quizzes and flashcards
Q: How important is the three-step writing process in this course?
A: The three-step writing process (planning, writing, and completing) is crucial for creating effective business communication. It ensures that your message has a clear purpose, reaches the receiver effectively, and meets their needs. This process is tested in both assignments and the final exam, so understanding and practicing it is essential.
---
Conclusion📄
Studying for “study.com Business 113: Business Communication” may sound a bit tricky at first, but if you follow the right learning techniques coupled with the right tools to prepare for the final proctored exam; this is definitely manageable. Please note that hard work with determination for continued study, checking what has been learned to see how it has been understood, and more importantly checking how to communicate effectively, is the cornerstone of success.
This course will help you to pass the exam just as much as it will help you enhance the basic interpersonal communications skills you need in any workplace. From mastering different types of communication to understanding the nuances of business report writing and persuasive communication, you’ll gain a comprehensive understanding that will serve you well in your career.
Stay focused, use the study plan, and leverage the external resources provided to deepen your understanding. Most importantly, don’t be afraid to ask questions and seek help when needed. Good luck, and happy studying!
